My staff, owners or vendors are not getting their emails.
Q: My staff, owners or vendors are not getting their emails. What do I do?
A:
- Reports --> Notification History to view what emails were sent.
- Setup --> Staff to make sure their Send Emails is on, and their email address is correct.
- Ask your staff to check in their spam folder and to "allow list" help-teams@operto.com
Operto Teams IP addresses are 54.240.85.83 & 54.240.85.84
Allowlist Instructions