Operto Teams Knowledge Base
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FAQs

  • Why are email/text notifications not delivered to one or more of my Staff members?
  • How Can I Access my Operto Teams Account Invoice?
  • Why is the option to Take Image not showing?
  • How do I update Task times, Staff assignments or dollar amounts that already have Tasks generated?
  • How do I Assign Backup Staff and Adjust Staff Availability?
  • What are the colors and icons on the Calendars?
  • Why is an image or video not coming through?
  • How can I access the Onboarding Steps?
  • Why Didn't the Task Time Update When the Check-Out Date or Time Changed?
  • Why did a task move from the scheduled date?
  • Where did my task go?
  • How do I change a task type for a specific task?
  • How do I change the Staff Dashboard language?
  • How can I change the settings for all of my Staff Dashboards?
  • How can I delete an Owner?
  • Where are Time Zone's Set?
  • How can I add and view property information?
  • Best way to add property information or additional small tasks ?
  • How can I add Tasks that are not associated with a specific Property?
  • How Can I Track Cleaning and Guest Ratings?
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