Upload Bookings from Vacasa

Operto Teams is unable to import bookings from Vacasa. The Vacasa iCal links create double bookings and does not show same-day check in/outs. We can import bookings from the Vacasa flat-file downloaded from their portal.

Upload Bookings from Vacasa

1. Setup --> System Settings --> Set Has Vacasa Properties to YES

2. Setup --> Properties --> Edit (pencil icon).

3. Scroll down to Bookings section --> check Vacasa CSV and enter the associated Vacasa Property ID.

Note: Use the CSV import file from step 4 to obtain the Vacasa Property IDs.

4. Log into your Vacasa portal and download the list of bookings in CSV format. The column headers should include exactly:

Unit Code
Unit Name
Reservation ID
Guest/Owner
Arrival
Departure
Late Check Out
Total Guests

5. Bookings; Actions button; choose Upload Vacasa Bookings. Choose your file from step 4, and click Submit to import the bookings.