Pushing Status Back to Escapia
Operto Teams has the ability to update the housekeeping status in Escapia when a task is completed. You will assign a status to a Task Rule in order to tell Operto Teams how to update the status.
NOTE: The Escapia status will only be updated if the next booking has not checked in. This alleviates the issue where perhaps a clean was not marked complete before the next check-in. In that case, when you did mark it complete, you would not want the status to update because the unit should stay "Not Clean".
Escapia statuses are as follows:
Clean
Not Clean
Inspected
In Progress
Maintenance
Out of Service
Stripped
Here is the most typical example:
-- You will edit each of your cleaning rules, and set the status on completion to "Clean"
-- You will edit each of your inspection rules, and set the status on completion to "Inspected"
PRE-STEP: Make sure the Method 'SaveUnitHousekeepingStatuses is on in the Partner Picker in your Escapia dashboard
Step by Step instructions:
Step 1:
Navigate to Setup --> Task Rules, then click Edit next to the task that you would like to change the Escapia housekeeping status:
Step 2:
Scroll down to Escapia Housekeeping Setting section and choose the status.