Administrator Notifications

Flexible and customizable notifications alert administrators when a specific action happens.  Notifications are only sent to Administrators for their assigned properties.  

Assign Staff Administrator Status and Properties

1. Go to Setup --> Staff
2. Click Edit (pencil icon).
3. Scroll to Administrative Access Area --> Check Allow Administrative Access

Access Administrator Notifications

1. In the Setup --> Administrator Notifications
2. Choose the Administrator in the drop-down menu.
3. Click Edit All in the upper right corner of the page.

Select Notification Qualities (None, Email, Text or Both)

1. Use the drop-down menus to choose the terms and the route (None, Emal, Text or Both) notifications will be sent to the Administrator.
2. Click Save

Review Notification Properties

1. Review the properties assigned to Administrators.

2.  Property Assignments in Setup --> Staff
3. Scroll down to the end of the Staff Setup page --> check the Properties to Include.

Notification List

• Owner Entered Notifications Notification is triggered when an owner enters, deletes, or updates a booking or Task, or adds a note through the owner dashboard.
• Checked Out Notification is triggered if the property is integrated with Smart Home software and the guests check-out, or if Check-Out is selected in Quick Reports --> Check In/Outs. Learn more
• Accept Notification is triggered when Staff accepts a task.
• Decline Notification is triggered when Staff declines a task.
• Started Notification is triggered when Staff starts a task. (Time Tracking must be turned on in Setup Staff)
• Not Yet Started Notification is triggered when Staff has not started a task, and there are the selected number of hours left in the Task window of time to complete (Time Tracking must be turned on in Setup Staff)
• Complete Notification is triggered when Staff completes a task.
• Urgent Notification is triggered when Staff submits an issue form and checks it as urgent.
• Damage Notification is triggered when Staff submits an issue form and checks the damage checkbox.
• Maintenance Notification is triggered when Staff submits an issue form and checks the maintenance checkbox
• Housekeeping Notification is triggered when Staff submits an issue form and checks the housekeeping checkbox
• Lost and Found (L & F) Notification is triggered when Staff submits an issue form and checks the L&F checkbox (and enters the item found).
• Supplies Notification is triggered when Staff submits an issue form and checks the Supplies checkbox (and enters supplies needed).
• Task Note Notification is triggered when Staff adds a Task Note.
• Not Yet Done Notification is triggered when Staff has not marked the task complete and there are the selected number of hours left until the task becomes overdue.
• Overdue Notification is triggered when Staff has not marked the task complete and the time window for the task becomes overdue.