Operto Teams Knowledge Base
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FAQs

  • Where is my Property?
  • Move Feed To?
  • Why is the URL of my iCal link not valid?
  • How are my booking check-in and check-out times set?
  • Why is my Canadian Date not formatted correctly in all place?
  • What is the best way to work with a 3rd Party Cleaning Company?
  • Can we set up days off for staff/employees?
  • If a last minute Task is added to a staff will they receive a notification?
  • Why cant I start a Task or see the Checklist?
  • How do I assign more than one Staff member to a Task?
  • Why is the Door Code not showing?
  • Why is the URL of my iCal showing as not valid?
  • Why is the wrong address showing on the map?
  • Should I set up my [pool company, outside cleaning company, maintenance contractor] as an employee or a vendor?
  • How can I add a task in the past?
  • how I would schedule pool cleanings 2 times a week for some of our properties that have pools.
  • Staff can not view the issues on their dashboard, Why?
  • How do I make a Task billable or not billable?
  • What do Dept or Tags do?
  • What happens to tasks when a new booking occurs?
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